BrianPortfolioPicture2

Brian Lee

Creative Problem Solver, Business Systems Expert, Culture/Diversity Advocate

Brian Lee

Brian Lee has an MS in Data Science from Southern Methodist University. Trained as an IT consultant and data scientist as well as a business analyst and project manager, he brings a unique set of skills when intersected, paves a pathway to navigate from the problem to the solution.

A Little Bit About Me…

I’m a Creative Problem Solver with over 10 years of experience. I’d like to think of myself as a specialized generalist in the technologies that allow a business to enhance its operations and reach its goals. This often leads me to work across departments in multidisciplinary project teams. At times, it requires me to operate in a more technical capacity mapping data flows/system architecture, managing system implementations, or designing analytics solutions alongside business end-users. What I enjoy most about this is that as technologies change so rapidly, there’s always something new to learn and try. Aside from this, I am a passionate advocate of culture/diversity. Technology has connected us in incredibly profound ways and I was fortunate to be part of the generation that was able to experience the before and after. We have so much information to digest now that I enjoy exchanging stories to make sense of all of it with others.

My Skills

Below is a breakdown of my personal and technical skills.

Problem-Solving
Critical Thinking
Communicating
Negotiating
Tableau
MS Suite
IT / Networking
Data / Statistical Analysis

Work Experience

  • 2022 - Present

    Principal People Analytics Consultant

    Splunk

  • 2020 - 2022

    DEI People Analytics Specialist

    DEI People Analytics Specialist at Splunk

  • 2018 - 2020

    Senior Business & Data Analyst - People Analytics

    Samsung North America HQ

    I was recruited for lateral transfer to leverage technical knowledge as well as my systems knowledge to develop analytics products and solutions. Responsible for partnering across IT, security, compliance, and business units to lead the technology strategies from a North America regional HR perspective. To accomplish this I had to implement a development strategy that would allow a small, but specialized team to deliver continued enhancements. As a result, we have launched our products and continue to execute discovery sessions to gather requirements for delivery in our current hybrid project management model.

  • 2016 - 2018

    Senior HRIS Analyst

    Samsung Electronics America

    I made my transition into the technical area of the Human Resources world to leverage the skills I had gained from my previous IT and engineering experience. My core responsibility was to be the lead all system enhancements for all areas of compensation as well as integration projects with 3rd party vendors. I was fortunate to be a key contributor in a strategic employee engagement project partnering with the IT Security team to evaluate and propose new technology solutions that opened employees to have more flexibility choosing how to work with less technical barriers, while also keeping the company safe.

  • 2015 - 2016

    Senior Project Engineer

    Samsung Electronics America

    I was assigned the task of overseeing lab operations including advising in regards to the construction of testing facilities for field network testing as well as creating the Samsung Pay Lab. In addition to these responsibilities, I was responsible for the implementation of Microsoft Project Server, managing enhancement requests for the Project Lifecycle Management system, and analyzing resource requirements.

    Core Responsibilities & Acquired Skills

    • Enterprise System Implementation
    • Data integrations
    • Data & Statistical Analysis
  • 2012 - 2015

    Project Engineer

    Samsung Electronics America

    As a User Trial Project Engineer, I was the Alpha & Beta test manager for all Sprint carrier mobile device models. I was responsible for the setup, distribution, end-user training, and defect resolution. I monitored the operational performance of all ongoing projects and defect reporting with consideration to software delivery targets.

    Core Responsibilities & Acquired Skills

    • Project Management
    • Project Team Leadership
    • Alpha & Beta Testing Community Management
    • Test Case Management
  • 2011 - 2012

    Quality Assurance Engineer

    Samsung Electronics America

    During my brief time as a Quality Assurance Engineer, I had the opportunity to work with developers to perform field testing to troubleshoot and identify software-related defects on Samsung’s flagship mobile products. In this role, I was given insight into the software development process and quickly found ways to improve testing operations with a focus on enhancing the consumer experience.

    Core Responsibilities & Acquired Skills

    • Mobile Device Software Field Testing
    • Software (Application) Testing
    • Defect Reporting and Documentation
    • Test Design and Execution
  • 2009 - 2011

    IT Consultant

    Providence Consulting Company

    As the key account manager to several small and medium-sized businesses, my objective was to make technology easy for the end-user. I’ve worked with numerous different businesses in the medical, educational, financial, and legal industries as well as various government organizations. Some of my responsibilities included implementing backup solutions, security solutions, performing cloud migrations, implementing tools for IT asset management for remote work environments, and client check-ins to identify business and process improvement opportunities.

    Core Responsibilities & Acquired Skills

    • Troubleshooting
    • Cloud Administration
    • Network & Security Administration
    • Server/Systems Migration
    • Client & Vendor Management
    • People Skills
  • 2002 - 2009

    Retail & Food Service Industry

    Various Seasonal & Part-Time

    To have the fortune to learn the value of a hard-earned dollar. Having the privilege to learn how to adapt to the volatility of the retail and food industry work schedules. Building thicker skin all while barely being able to pay for rent. Learning way more than I ever wanted to know about the things that happen in a restaurant kitchen.

    Core Responsibilities & Acquired Skills

    • Resilience
    • Humility

Portfolio

DEMONSTRATION OF ATTRITION MODEL IN ACTION

This project used a KNN model to predict attrition. The purpose of this was to demonstrate how to leverage the predictions presented by the model for the audience to determine key areas of focus. It includes a comparison dashboard with D&I filters as well as a story walkthrough to guide a sample analysis of the model's predictions in addition to suggested high-level actions.
This project used a KNN model to predict attrition. The purpose of this was to demonstrate how to leverage the predictions presented by the model for the audience to determine key areas of focus. It includes a comparison dashboard with D&I filters as well as a story walkthrough to guide a sample analysis of the model's predictions in addition to suggested high-level actions.

TALENT MANAGEMENT MOCKUP

This is a talent management dashboard ending with an infographic for demonstration purposes. Dimensions created to fulfill a requirement to make reports PDF-able.
This is a talent management dashboard ending with an infographic for demonstration purposes. Dimensions created to fulfill a requirement to make reports PDF-able.

ADVENTURES IN PROJECT MANAGEMENT

Much of my work in project management happens in the background, but these are some examples of the tools I've created to manage timelines and monitor workload, resources, and priorities.
Much of my work in project management happens in the background, but these are some examples of the tools I've created to manage timelines and monitor workload, resources, and priorities.

ANACONDA, TABLEAU & PYTHON TRAINING AND DEMONSTRATION

These slides are a sample of training I ran for my analytics team. The focus was around integrating Python into Tableau to leverage different API's to perform various analyses such as outlier analysis, correlation, sentiment, and classification (demonstrated in the project). This training also incorporated creating virtual environments using Anaconda as well.
These slides are a sample of training I ran for my analytics team. The focus was around integrating Python into Tableau to leverage different API's to perform various analyses such as outlier analysis, correlation, sentiment, and classification (demonstrated in the project). This training also incorporated creating virtual environments using Anaconda as well.

CONTACT CENTER DASHBOARD

Dashboard created for the purpose of monitoring contact center operation.
Dashboard created for the purpose of monitoring contact center operation.

WEEKLY TICKETING SYSTEM DASHBOARD

A dashboard delivered weekly on the current ticket system status.
A dashboard delivered weekly on the current ticket system status.

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